Pets

Small pets are welcome in our suites, provided the following conditions are observed:

1. The presence of any pet must be informed at the time of your reservation.

2. Access to the suite and its floor must always be through the service entrance and service elevator.

3. Any damage your pet may cause to furniture, apartment facilities, or social/service areas will be charged to your account according to the hotel’s pricing policy.

4. Pets are not allowed in the lobby, pool, restaurant, or fitness areas.

5. In case of complaints from other guests, the owner will be notified. If the issue persists, we will request the removal of the pet from the apartment.

6. Only one small pet is allowed per apartment.

7. We provide a Pet Kit including bowls, a hygienic mat, and treats. The use of apartment linens for pets is not permitted.

8. Our staff is not authorized to walk pets. The Front Desk can provide a list of recommended professionals for this service.

9. Pets that are uncomfortable around strangers must wear a muzzle and be placed on the balcony during housekeeping hours.

10. The presence of pets requires us to block the apartment for up to three days after check-out for deep cleaning. This cleaning period is included in the pet fee, regardless of the length of stay.

11. This service includes additional charges. Please contact us for details.

Please contact Guest Relations (extension 6004) if you need recommendations for veterinarians or pet shops in the area.